When it comes to internet connections, there are a variety of different options available. Whether you have a high-speed cable connection or slow DSL service, VoIP is compatible with most internet connections on the market today. However, if you’re looking for the best possible call quality and reliability, we recommend opting for a broadband or fiber optic connection. This will give you the fastest and most reliable connection possible, ensuring that your VoIP calls are always clear and free of any disruptions. If you’re looking to take advantage of all the benefits of VoIP for your business, make sure to invest in a high-quality internet connection.
If you are considering a VoIP system using Wi-Fi then be sure that your office network uses a high quality Wi-Fi network that provides great coverage throughout your office.
When choosing the data service (and we can provide this to you) you want service with “low latency” and “low jitter”. Low latency means that data transmits quickly, with minimal lag, giving you the fast and reliable connectivity that you need for your business. Generally, a lag of under 100ms is not noticeable and lower is better.
Low jitter means the millions of pieces of data that flow across the internet come in to you in the right order. Many people don’t know, but when you download a file on the internet, it comes to you in hundreds, thousands, even millions of pieces (called packets). If they come in out of order, no problem, your computer reassembles them correctly. But what happens when you are on a live voice call and many packets are out of order? That’s when you hear jitter on the call.
When jitter is low, calls sound great and you never notice a few random packets here and there out of order.