Blog Post

Not so long ago, in the bustling heart of a Detroit’s business district, there was a company struggling to keep up with the demands of modern communication. Frustrated by the limitations of traditional phone systems, they decided to embrace the wonders of Voice over IP (VoIP). With VoIP, they discovered a world of flexibility and efficiency. No longer tethered to clunky hardware, their employees could make and receive calls from anywhere with an internet connection, whether they were in the office, at home, or on the go. Plus, with features like virtual receptionists and automated call routing, they streamlined their workflow and enhanced customer service, leaving their competitors in the dust.

As the company flourished, they realized the true power of VoIP lay in its cost-effectiveness. With no expensive hardware to purchase or maintain, and billing based on actual usage rather than arbitrary metrics, they saved a fortune on their phone bills. What’s more, they could easily scale their system up or down as their business grew, without the hassle of lengthy contracts or hardware upgrades. Thanks to VoIP, they had the freedom to focus on what truly mattered—building their business and serving their customers with excellence.

In today’s dynamic business landscape, the cookie-cutter approach simply doesn’t cut it. Your communication needs are unique, and that’s why at WaTech Computer Services, we offer Alpha Voice—a hosted Voice over IP (VoIP) phone system that’s anything but one-size-fits-all.

1. Tailored Solutions for Your Business: With Alpha Voice, there’s no limit to what you can achieve. Our direct access to the core programming team of the phone-system software means we can craft highly specialized features to meet your specific needs. Whether you require advanced call routing, custom integrations, or unique reporting capabilities, we’ve got you covered.
2. Transparent Billing Structure: Say goodbye to confusing billing based on arbitrary metrics. At WaTech, we believe in fairness and transparency. That’s why our billing is based on the peak number of simultaneous in/outbound calls and the number of external phone numbers (DID’s) you need. We don’t charge based on the number of phone sets or lines—just what you use.
3. Personalized Support: Your business deserves more than impersonal customer service. With WaTech, you’ll have peace of mind knowing that qualified technicians who are already familiar with your setup will handle your support needs directly. We prioritize responsiveness and ensure that you’re never just a customer number to us.
4. Anywhere, Anytime Connectivity: Whether your team is in the office, working remotely, or spread across multiple locations, Alpha Voice has you covered. Our platform can be used at any location with a capable internet connection. Plus, with our strategically chosen data centers throughout the country, you can count on a stable connection to keep your business running smoothly.

Are you ready to revolutionize your communication system? Take the first step today by calling WaTech Computer Services Inc. at 877-4-watech. Don’t settle for anything less than a qualified Managed Service Provider (MSP). Remember, with WaTech, we take YOU out of IT.