Michigan Small Business IT Support

Make Technology Work for You with Small Business IT Support

Whether you’re launching a new company, scaling up your business, or simply looking for a better way to manage your technology, WaTech’s small business IT support is here to help make it happen.

As a managed service provider with nearly three decades of experience helping small businesses, we know the unique challenges you’re likely facing: Limited resources. Tight budgets. Wearing multiple hats. Dealing with unexpected challenges.

That means you simply need IT that works — without the jargon, the confusion, and any expensive surprises.

That’s where we come in: WaTech offers core services that solve the everyday IT challenges your small business faces by providing the exact IT help you need.

Have a Small Business Tech Problem? WaTech Has a Solution

For nearly 30 years, WaTech has solved countless tech problems for small businesses like yours. Here are some of the most common IT issues small businesses face: Problem: “We just need someone to handle all the tech stuff.” Our solution: WaTech acts as your outsourced IT department, so you don’t have to worry about the details. From system setup to ongoing management and support, we handle everything IT for you. Problem: “Our systems are outdated and are slowing us down.” Our solution: We take a proactive approach to your IT systems, updating and taking out weak links before they slow you down or cause a crash. We also help you modernize your tech stack with fast, secure, cloud-based systems and up-to-date software. No more waiting, no more downtime — just a system that works every time you use it. Problem: “I’m worried about losing data or getting hacked.” Our solution: Our cybersecurity tools and protocols, encrypted backups, and proactive monitoring keep you protected 24/7. WaTech always includes the latest in cybersecurity with every managed service contract, providing peace of mind as part of the package. Problem: “Our team needs better tools to work remotely.” Our solution: We’ll equip your team with cloud desktops, VoIP phones, and secure access tools that make remote work easy, productive, and safe. That means you’ll have the IT solutions that empower in-person, remote or hybrid work — whatever works best for your business. Problem: “My system or device isn’t working, and I can’t get a hold of anyone to help.” Our solution: Our Michigan-based help desk always has a capable technician who knows you, your system, and how to fix your problem. And if your problem can’t be fixed remotely, we’ll send a technician to your location to quickly fix the issue without charging you. Don’t see your problem above? Don’t worry. We have a solution that’s right for you, thanks to our Alpha Services below. Each one is designed to directly tackle the IT problems small businesses face to help them move forward.

VoIP Phone Systems: Professional Calls Without the Overhead

Clunky desk phones and overpriced telecom contracts hold your small businesses back by costing you too much while providing too little. WaTech’s VoIP phone systems give your business clear, reliable communication over the internet with all the features you expect — and at a fraction of the cost, since you’re only charged for peak simultaneous usage and external lines. Our VoIP phone systems include:

Unlimited calling for the same low price
Auto-attendant and call routing
Voicemail to email
Mobile and desktop apps for seamless access

WaTech also offers VoIP faxing that’s HIPAA and PCI compliant for medical providers, law offices, etc. We’ll handle setup, programming, and porting your numbers so you’re up and running fast without anything needed from you or your team. So whether you’re a team of two or two hundred, our VoIP phone systems provide the most advanced way to directly communicate with your clients and customers.

Data Backups: Never Lose Your Data Again

Accidents happen: Hardware fails, files get deleted, and even fires or floods take place. But no matter what happens, WaTech’s data backup ensures you never lose a byte. We back up your files regularly, encrypt them, and store them securely in geographically diverse data centers for maximum security and reliability. So when disaster strikes, we can restore everything quickly, minimizing downtime and getting your business back on track. Our backups cover:

Local workstations and servers
Cloud-based systems
Application data
Email and document storage

You never know when you’ll need a full backup. But when you do, you’ll be glad it’s there.

Cloud-Based Desktops: Setting You Free From Your Desk

Being tied to one device or location can limit productivity for you and your team. Let WaTech’s cloud-based desktop solutions provide your team with access to a full, secure desktop environment from any internet-connected device.

Ideal for remote workers, satellite offices, and contractors
Scalable as you grow
Compatible with Windows, macOS, and mobile devices
Centralized security and management

Whether your team is at the office, at home, or on the road, WaTech provisions, maintains, and supports your cloud desktops, letting your staff log in and get to work from anywhere and at any time.

Cloud-Based Desktops: Setting You Free From Your Desk

Ideal for remote workers, satellite offices, and contractors
Scalable as you grow
Compatible with Windows, macOS, and mobile devices
Centralized security and management

Whether your team is at the office, at home, or on the road, WaTech provisions, maintains, and supports your cloud desktops, letting your staff log in and get to work from anywhere and at any time.

Cybersecurity: Complete Protection for Your Business

Small businesses sometimes skimp on cybersecurity, making them a major target for cybercriminals. Unfortunately, security breaches lead to businesses losing billions of dollars each year. That’s why WaTech makes cybersecurity a top priority for each small business we serve. Our cloud-accessed, all-in-one cybersecurity solution includes centrally managed virus and malware protection. That means a small service is loaded on each client endpoint, allowing for hundreds of security functions all at once. This complete cybersecurity solution protects your business from:

Unauthorized access
Phishing scams
Ransomware
Data breaches
Malware and viruses

We also stay ahead of threats with proactive approaches like constant updates, patching, and threat alerts. WaTech’s cybersecurity lets you rest easy and focus on running your business, while we keep it safe.

Data Hosting: Get Unlimited Storage that’s Scalable, Secure, and Always Available

Many businesses don’t have the space nor the resources to host and maintain their own computer servers that meet their data needs. That’s why WaTech provides you with data hosting solutions that are reliable, scalable, and secure. Whether you need to run tools or applications without a hitch or need quick access to secure information like financial details, customer contacts, or medical information, our data hosting provides what you’re looking for. Our data hosting includes:

Private cloud environments
Virtual servers
Secure storage
24/7 uptime monitoring
Regular updates and patches

WaTech’s data hosting utilizes the highest-rated U.S. data centers across the country for guaranteed 100% uptime. Let us seamlessly connect your applications, employees, vendors, and customers with secure data hosting that’s always available when you need it.

Email Filtering: Stopping Spam and Phishing Before It Reaches Your Inbox

Email is the #1 doorway for small business cyberattacks. Yet, many employees never suspect a thing until it’s too late. That’s why WaTech provides an advanced email filtering solution that blocks threats before they ever reach your team’s inbox.

Stops spam, phishing, and malware
Scans links and attachments
Works with Microsoft 365, Google Workspace, and other platforms

We’ll set it up, monitor it, and keep your communications secure, letting your team focus on growing your business instead of scrutinizing their inboxes.

Starting a New Business? Let Us Provide Full IT Setup & Support From Day One

There’s enough work involved in starting a new business: Moving into a new office, compiling and training your team, etc. If you need a go-to partner to take everything IT off your plate, then choose WaTech. Computer procurement We’ll help you choose the right laptops, desktops, and peripherals that suit your business and your team for a reliable, problem-free experience. No upselling, just honest recommendations from trustworthy professionals focused on your needs. User setup Let us create accounts, install necessary software, configure devices, and set permissions for you, letting your team get up and running fast. Network installation Whether you need routers, switches, cabling, firewalls — you name it, we’ll install it. This includes designing and installing a secure, high-performing network tailored to your building layout and business type. Ongoing help and support We make IT help simple: When something breaks, we fix it, either in person or remotely. So when you have questions, we answer them. Because we believe that’s how IT help should be.

Why Small Businesses Choose WaTech’s IT Services

What makes WaTech superior to all the other managed service providers for small businesses?

Here are a few reasons:

We speak human You don’t need to be tech-savvy to work with us. We explain things clearly, answer questions patiently, and never talk down to you. We’re affordable Even though we provide unrivaled IT service, our services are still designed with small business budgets in mind. That means predictable pricing, no surprise invoices, and tons of included features you would think we would charge for — but don’t. We’re local Based right here in Michigan, we offer both on-site and remote support from vetted, skilled professionals who provide the help you need, when you need it. We’re proactive We don’t just wait for problems to happen — we proactively hunt for them. We’re always busy monitoring, patching, and preventing issues to keep your business running without hiccups. We’re invested in your success Our almost 30 years of success as a managed service provider has been from helping our clients succeed. That means we’ll go the extra mile to make sure your tech is always working when you need it to help your business move forward.

Contact our Small Business IT Support Professionals Today

Whether you’re just getting started or looking for a more responsive IT partner, WaTech is here to help. Let us provide you with a tech foundation that’s right for you today and scales with you into the future, along with honest pricing you can afford. Call us today at 877-492-8324 or fill out our contact form.