Help Desk

Website Terms of Service

Terms of Service

Website Terms of Service
Effictve Date July 1st 2026

 

This website, located at watech.com, including any subdomains, is owned and operated by WaTech Computer Services, Inc. and/or its affiliates (the “Operator,” “WaTech,” “we,” “us,” or “our”), and is composed of various web pages (collectively, the “Website”). Your access to and use of the Website and the WaTech VoIP App  are subject to these Website Terms of Service (the “Terms”).

Acceptance; Authorization. These Terms constitute a binding agreement. Your access to and use of the Website constitutes your acceptance of these Terms. Your authorization to access and use of the Website is conditioned on your acceptance of these Terms. If you do not accept and agree to these Terms, you are not authorized to use the Website.

Changes to Terms. We may update these Terms from time-to-time by posting updated Terms to the Website without advance notice, so you are responsible for reviewing these Terms each time you revisit the Website. The Terms then in effect at the time of your access will apply to such access. Your use of the Website constitutes your acceptance of the updated Terms.

Compliance. This Website is intended for use only to the extent permitted by applicable laws and regulations. You are responsible for complying with any and all laws and regulations applicable to your access to and use of the Website.

Disclosures. Information on the Website is provided for convenience and informational purposes and is not an offer to sell, or a solicitation to buy, any particular product.

Content; Limited License. Except as may the be intellectual property of any third parties, the Website, trademarks, Website content, and any associated software and source code (collectively, the “Content”), are owned by, and the intellectual property of, WaTech. All Content is copyright WaTech and any rights not expressly granted to you by these Terms are reserved. We hereby grant you a limited license to access and make personal use of the Content for its intended purpose, which license may not be sublicensed or assigned. For clarity, you may not download the Content (except for browser caching), distribute, transmit, display, perform, reproduce, duplicate, reuse, post, publish, license, frame, store for subsequent use, create derivative works from, transfer, sell or resell, exploit, or otherwise make commercial use of the Content. Any violation of these Terms automatically terminates the license.

Third-Party Content. The Website and Content may include text, video, and other content of third parties, as well as links to third party websites (“Third-Party Content”). We disclaim all responsibility for Third-Party Content on or made accessible by or through the Website and any websites or materials not owned by us.

Submitted Materials. By submitting information or materials to us (“Submitted Materials”), you grant us the right to use Submitted Materials freely in our discretion. You represent and warrant that you own or otherwise possess all necessary rights in and to Submitted Materials.

Digital Millennium Copyright Act (“DMCA”). We respect the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide us the following information at the contact information below:


  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  • a description of the copyrighted work or other intellectual property that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on the site;
  • your address, telephone number and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

We may request additional information to help identify and process DMCA “takedown” requests.

WaTech Computer Services
Attn: Legal Department
900 Doris Rd
Auburn Hills, MI 48326

Acceptable Use. You may only access and use the Website for lawful purposes as permitted by these Terms. Improper use of the Website may result in the suspension and/or termination of your access and subject you to civil and criminal liability.

You are strictly prohibited from:

  • Accessing or using the Website for any unauthorized, fraudulent, or malicious purpose;
  • Damaging, disabling, overburdening, or impairing the Website, server, or network;
  • Harming or interfering with any other party’s use of the Website;
  • Gaining or attempting to gain unauthorized access to any other accounts, computer systems, or networks through hacking, malware, or other means;
  • Mining data or extracting information from the Website;
  • Engaging in security research or “bug bounty” activities without our written agreement; and
  • Infringing with the intellectual property rights of WaTech or third parties.

 

Security and Monitoring. You are responsible for the security of your access to and use of the Website. We reserve the right, but have no obligation, to regularly monitor your access to and use of the Website for security, fraud prevention, and other purposes in our discretion. We further reserve the right to take any lawful actions we may deem appropriate to protect the security of the Website, our interests, and the interests of third parties, which actions may include, without limitation, suspending and/or terminating your access. We may cooperate with legal authorities in regard to any suspected violations.

Third-Party Services. Our Website may use various technologies, including, but not limited to, cookies, pixels, web beacons, session replay technologies, and chatbots, provided by third-party services, by whom and with your information may be directly collected or shared when you access and use the Website. Some of this information may be identifiable to you, your device, or network, and may be used to “track,” electronically record, and analyze your online interactions. By accessing and using the Website, you consent and agree to such collection and sharing by and with these services. Notwithstanding anything else to the contrary, your sole and exclusive remedy for a claim or controversy arising out of our use of such third-party services is to discontinue using the Website.

AI Agent Disclosure. Our Website may use artificial intelligence (“AI”) agents and chatbots (“AI Agents”). Please note that AI Agents are non-humans and resulting responses are provided for general informational purposes only and may be inaccurate, incomplete, out of date, or inappropriate for your specific circumstances. Do not transmit sensitive information to an AI Agent.

Electronic Recording and Communications. By accessing and using the Website, you consent to our use of electronic recording and communications in communicating with you the Website, by e-mail, and by others means, which recording and communications may be facilitated by third-party services.

Privacy Policy. Please refer to our Privacy Policy for information on how your Personal Information may be collected, used, and disclosed, in connection with your access to and use of the Website and other interactions with us, as well as information about any privacy rights that may be applicable to you.

DISCLAIMERS. THE WEBSITE AND CONTENT ARE OFFERED FOR GENERAL INFORMATION PURPOSES ONLY ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU ARE SOLELY RESPONSIBLE FOR THE RISKS ASSOCIATED WITH YOUR ACCESS TO AND USE OF THE WEBSITE AND/OR CONTENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DISCLAIM ANY REPRESENTATION OR WARRANTY CONCERNING THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, ACCURACY, AND COMPLETENESS OF THE WEBSITE AND/OR CONTENT AND DISCLAIM THAT THE WEBSITE AND/OR CONTENT ARE ERROR-FREE, VIRUS-FREE, AND NON-INFRINGING. WE FURTHER DISCLAIM THAT THE WEBSITE, ITS CONTENT, OR FUNCTION COMPLIES WITH ANY APPLICABLE LAW OR REGULATION.

LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, LOSSES, OR EXPENSES, INCLUDING, WITHOUT LIMITATION, DAMAGES ARISING FROM LOSS OF USE, LOSS OF DATA, COMPUTER VIRUSES, OR OTHER INTANGIBLE LOSSES, RESULTING FROM OR RELATED TO ACCESS TO OR USE OF THE WEBSITE WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, LOSS OR EXPENSE.

INDEMNIFICATION. YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS, WATECH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS, FROM AND AGAINST ANY AND ALL DAMAGES, LOSSES, LIABILITIES, EXPENSES, AND COSTS, INCLUDING REASONABLE ATTORNEYS’ FEES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF THE WEBSITE AND/OR YOUR VIOLATION OF THESE TERMS. WE RESERVE THE RIGHT TO ASSUME EXCLUSIVE CONTROL OVER THE DEFENSE OF ANY SUCH INDEMNIFIED CLAIM.

Dispute Resolution. Any claim or controversy arising out of or relating to these Terms or access to or use of the Website shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association (“AAA”) and the AAA’s Mass Arbitration Supplementary Rules and Consumer Mass Arbitration and Mediation Fee Schedule, as applicable. The arbitration shall be conducted in Detroit, Michigan, and the judgment of the arbitrator may be entered and/or enforced in any jurisdiction competent to do so. Notwithstanding, to the extent you have violated or have threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of Michigan, and you consent to exclusive jurisdiction and venue in such courts. Either party may seek interim or preliminary relief from a state or federal court of competent jurisdiction in Detroit, Michigan, as may be necessary to protect their rights or property pending the completion of arbitration. Any action to enforce this arbitration provision will be brought in the federal or state courts in Detroit, Michigan, and you consent to exclusive jurisdiction and venue in such courts.

Governing Law. Any claim or controversy arising out of relating to these Terms, the Website, including your access to and use of the Website, are governed by the laws of the State of Michigan without regard to any conflicts of law provisions.

Severability. If any provision of these Terms is deemed by a court of competent jurisdiction to be unlawful or unenforceable, it will not affect the validity and enforceability of the remaining provisions.

Entire Agreement. These Terms constitute the entire agreement between you and us in connection with your access to and use of the Website and supersedes any prior agreements concerning the same, including any prior version(s) of these Terms.