Managed IT Services from a Provider You Can Count On
Cyber Security and Business IT Support in Auburn Hills and Nation Wide
The Managed Service Provider that Becomes Your IT Department
WaTech delivers the right level of managed IT support whether you need help supporting an in house IT team or a full service partner managing everything for you.
We keep your systems secure reliable and always available in the Cloud so your team stays productive and focused. Through our Alpha Service we act as a proactive managed service provider handling your technology before issues impact your business.
Our process starts with a deep understanding of your network from the ground up. We identify risks early then continuously monitor patch maintain and support your systems to keep everything running smoothly.
With a predictable flat monthly cost and access to BICSI certified technicians.
Enterprise RMM and EDR Services
Cloud Migration & Optimization
Cyber Security and Risk Management
Compliance As A Service
Infrastructure and Firewalls
24/7 Support at Your Service:
Comprehensive Live Answer IT Help Desk
Solutions Around the Clock
Certified IT Engineers
Rapid Troubleshooting
Proactive Monitoring
On-site Support
Get a whole IT department for about the cost of 1 "it guy"
WaTech: The Managed Service Provider that Grows with You
WaTech is more than an MSP! We’re your IT support team that’s obsessed with ensuring your systems are correctly functioning to keep your business moving forward. Our certified professionals deliver tailored, reliable, and proactive IT solutions designed to keep your data protected, your systems secure, and your operations running flawlessly. Whether your business needs to modernize your infrastructure, migrate to the cloud, or receive 24/7 support from a team that knows and understands your business’s IT needs, WaTech is here for you.
MSP FAQ
What is a Managed Service Provider (MSP)?
A Managed Service Provider (MSP) is a third-party company that remotely manages a client’s IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, cloud services, and data backup, allowing businesses to focus on core operations while ensuring reliable, scalable IT support.
What are the key benefits of using an MSP for small businesses?
Small businesses benefit from MSPs through cost savings (predictable monthly fees instead of in-house IT hires), enhanced security (proactive threat detection), 24/7 monitoring, and access to expert knowledge in areas like AI integration and cloud computing.
This setup improves efficiency and reduces downtime, making it ideal for growing companies.
How do MSPs ensure data security and compliance?
MSPs implement robust security measures such as firewalls, encryption, multi-factor authentication, and regular vulnerability assessments. They also help with compliance standards like GDPR, HIPAA, or PCI-DSS by conducting audits, providing training, and using AI-powered tools for real-time threat analysis, minimizing risks of data breaches.
What should I look for when choosing an MSP?
When selecting an MSP, evaluate their experience in your industry, service level agreements (SLAs) for response times, scalability options, customer reviews, and integration with emerging technologies like AI and automation. Look for transparent pricing, strong communication, and a proven track record in proactive problem-solving.